Privacy and Security

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We take the issue of privacy very seriously and we are working hard to ensure your trust in Memorial Healthcare System and the services we provide on this Web site.

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There are several opportunities on our Web site for you to provide us with personal information such as your name, mailing address and e-mail address. If you choose to share any personal information with us, we may store it and use it for marketing and statistical purposes to be used exclusively by Centro De Salud Primaria Healthcare System. We do not share your information with any other company; however, as a public institution, we are required by law to disclose public records under Florida Statute chapter 119. Please rest assured, however, we will not share your information with any party for any purpose other than that required by law. Additionally, we use the information you submit to constantly improve the information and services offered by Centro De Salud Primaria Healthcare System.

If you have any questions concerning our privacy policy, please e-mail the Webmaster at EMAIL. RamBam Medical System reserves the right to amend our privacy guidelines from time to time. Accordingly, we recommend you read these privacy guidelines when you choose to visit our site.

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HIPAA Privacy Notice

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THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY

Effective Date: June 1, 2022

Centro De Salud Primaria protects the confidentiality of its patients' personal medical information under a privacy program as required by law. This notice describes the Centro De Salud Primaria Privacy Program.

OUR POLICY REGARDING MEDICAL INFORMATION:

We understand that your medical information is personal. We create a record of the care and services you receive from Centro De Salud Primaria. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the information about or related to your care or treatment generated by or for Centro De Salud Primaria facilities, including records of your care made by Centro De Salud Primaria employees or your personal doctors or other healthcare professionals. Medical information includes mental health treatment records, drug and alcohol rehabilitation records, and HIV test results.

Some of your personal doctors or other healthcare professionals may not be Centro De Salud Primaria employees and may have different policies or notices regarding the doctor's use and disclosure of your medical information created in the doctor's office or clinic.

This notice will tell you about the ways in which we may use and disclose medical information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of medical information.

We are required by law to:

• make sure that medical information that identifies you is kept private in the way described in this notice.

• give you this notice of our legal duties and privacy practices with respect to medical information about you; and

• follow the terms of the notice that is currently in effect.

HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU

The following categories describe different ways that we use and disclose medical information. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.

For Treatment

We may use medical information about you to provide you with medical treatment or services. We may disclose medical information about you to doctors, nurses, technicians, healthcare students, or other hospital personnel who are involved in taking care of you at the hospital. For example, a doctor treating a patient for a broken bone may need full access to your record to learn of any medical conditions that could affect the healing process. The same applies to a dietitian so that we can arrange for appropriate meals. Different departments of the hospital also may share medical information about you in order to coordinate the different things you need, such as prescriptions, lab work and x-rays.

We also may disclose medical information about you to people outside the hospital who may be involved in your medical care during your stay and after you leave the hospital, such as family members, or other persons who provide services that are part of your care. We may disclose medical information about you for the treatment, payment or certain operations of other health care providers caring for you. Some information, such as certain genetic information, certain drug and alcohol abuse treatment rehabilitation information, HIV test results and behavioral health treatment information, is entitled to special restrictions by state and/ or federal laws related to the protection of this information.

Centro De Salud Primaria currently participates in health information exchanges (HIE). The HIE is designed to securely electronically share your medical information to your other providers for treatment purposes and for payment of treatment services.

The goal of the HIE is to help participating physicians and providers give better, more efficient care to their patients by the sharing of health information across secure electronic systems. This means that, wherever you go, your health information may be available to all doctors who use the HIE.  The goal of the HIE is to provide safer, more coordinated patient care.

We may use and disclose medical information about you so that the treatment and services you receive at the hospital may be billed to and payment may be collected from you, an insurance company or a third party. For example, we may need to give your health plan information about care you received at the hospital so that your health plan will pay us or reimburse you for the care. We may also tell your health plan about a treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.

We may also disclose information to another provider so that provider can receive payment for services provided to you. For example, we may tell the name of your insurance company to the ambulance service that transported you to, and the doctors who treated you at the hospital.

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For Health Care Operations

 

We may use and disclose medical information about you to review our treatment and services and to evaluate the performance of our staff. We may also combine medical information about many hospital patients to decide what additional services the hospital should offer, what services are not needed, and whether certain new treatments are effective. We may also disclose information to doctors, nurses, technicians, healthcare students, and other hospital personnel for review and learning purposes.

We may also combine the medical information we have with medical information from other hospitals to compare how we are doing and see where we can improve the care and services we offer. We may remove information that identifies you from this set of medical information so others may use it to study health care and health care delivery without learning who the specific patients are.

We may also disclose medical information about you to another provider who has treated you for the quality-related health care operations of that provider, or for the purpose of health care fraud and abuse detection or compliance. RamBam Medical and the law require that all individuals with access to your records seek only the minimum amount of information necessary to perform their duties and services for health care operations purposes.

 

Incidental Disclosures

We may make certain incidental or inadvertent uses or disclosures of your medical information. For example, while your doctor is explaining your medical condition, a small portion of the conversation might be overheard by someone walking past the treatment area.

Appointment Reminders

We may use and disclose medical information to contact you as a reminder that you have an appointment for treatment or medical care at the clinic.

 

Treatment Alternatives

We may use and disclose medical information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.
 

Business Associates

We may disclose information about you to one of our business associates, in order to carry out treatment, payment, or health care operations. For example, we may disclose medical information about you to a company that bills insurance companies on behalf of Centro De Salud Primaria to enable that company to help us obtain payment for the services we provide. Other Healthcare Providers may disclose information about you to their Business Associates.
Individuals Involved in Your Care or Payment for Your Care

We may release medical information about you to anyone with legal authority to make health care decisions on your behalf, or to a friend or family member who is involved in your medical care. We may also give information to someone who helps pay for your care. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location.

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Health Oversight Activities

Health Oversight Activities We may disclose medical information to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.

Lawsuits and Disputes

We may disclose medical information about you in response to a court or administrative order. We may also disclose medical information about you in response to a subpoena, discovery request, or other lawful process under the law. Parties using these legal procedures to get medical information about you have an obligation to tell you about the request or to obtain an order protecting the information requested. RamBam Medical has procedures to inform parties of their obligations under the law, and to seek assurances of compliance.

Law Enforcement

We may release medical information if asked to do so by a law enforcement official:

• In response to a court order, subpoena, warrant, summons or similar process, or wherever otherwise authorized by law;

• About criminal conduct; and

• In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime.

Coroners, Medical Examiners and Funeral Directors

We may release medical information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release medical information about patients of the hospital to funeral directors as necessary to carry out their duties.

National Security and Intelligence Activities

We may release medical information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law.

Protective Services for the President and Others

We may release medical information if we, in good faith, believe the release is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public. We may disclose medical information about you to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state or conduct special investigations.
Inmates

For patients who are an inmate of a correctional institution or under the custody of a law enforcement official, we may release medical information about the patient to the correctional institution or law enforcement official. This release would be necessary (1) for the institution to provide the patient with health care; (2) to protect the patient's health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.

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YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU

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Right to Inspect and Copy

You have the right to inspect and receive a copy of medical information that may be used to make decisions about your care. Usually, this includes medical and billing records.

To inspect and receive a copy of medical information that may be used to make decisions about you, you must submit your request in writing to the Health Information Management Department. If you request a copy of the information, we will charge a fee for the costs of copying, mailing or other supplies associated with your request. If your records are maintained in electronic format, you may request a copy in electronic format, or designate that we send your records to a third party in electronic format.

We may deny your request to inspect and copy in certain very limited circumstances. If you are denied access to medical information, you may request that the denial be reviewed. We will review your request as required by law, and only deny access when we find that these limited circumstances apply.

 

Right to Amend

If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for the hospital. To request an amendment during treatment, your request may be made to the provider who created the record. To request an amendment after treatment, your request must be in writing and submitted to the Clinic Privacy Director. Medical records will be amended only through the addition of information which correctly states the time and date the information is added. Existing records will not be removed, destroyed, or altered in a way that makes the original entry unreadable.

We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:

• Was not created by us, unless the person or entity that created the information is no longer available to make the amendment;

• Is not part of the medical information kept by or for the hospital;

• Is not part of the information which you would be permitted to inspect and copy; or

• Is accurate and complete.

Right to an Accounting of Disclosures

You have the right to request an “accounting of disclosures.” This is a list of the disclosures we made of medical information about you for purposes other than treatment, payment, or health care operations.

To request this list or accounting of disclosures, you must submit your request in writing to the Privacy Director. Your request must state a time period which may not be longer than six years and may not include dates before April 14, 2003. The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

 

Right to Request Restrictions

You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment or health care operations.

We are not required to agree to your request.

As a matter of routine, Centro De Salud Primaria does not agree to restrictions on our use of information for treatment, payment, or health care operations. However, if you have special circumstances which we should consider, you may request restrictions to our use or disclosure of your medical information. This request must be in writing to the Privacy Director listed on the last page of this notice. Your request must state your special circumstances. If you pay out of pocket for specific services, you may request that PHI about that service not be disclosed to your health plan. Centro De Salud Primaria will grant such requests; however, the restriction does not prevent Centro De Salud Primaria from disclosing the subject PHI to the health plan when the health plan needs that information to treat you. You have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend.

Right to Request Confidential Communications

You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.

To request confidential communications, you must make your request in writing to the Clinic Privacy Director.

We will not ask you the reason for your request. We will use our best efforts to accommodate reasonable requests. Your request must specify how or where you wish to be contacted. If you make this request after treatment has begun, you may also have to make your request to physicians treating you in the hospital.

 

Right to a Paper Copy of This Notice

You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice.

To obtain a paper copy of this notice, you may make a verbal or written request to the staff caring for you at the RamBam Medical Clinic.

 

CHANGES TO THIS NOTICE

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current notice in the clinic and on the Centro De Salud Primaria website. The notice will contain the effective date on the first page. In addition, each time you register at or are admitted to the clinic for treatment or health care services as an outpatient, we will have the notice available for you to take with you, at your request.

 

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with the clinic or with the U. S. Department of Health and Human Services at:

OCR Regional Manager, Office for Civil Rights
U.S. Dept. of Health and Human Services 61 Forsyth Street, SW, Suite 3B70
Atlanta, GA, 30303
Phone: 404-562-7886
Fax: 404-562-7881
E-mail: OCRMail@hhs.gov
Website: http://www.hhs.gov/ocr/privacy/hipaa/complaints/index.html

To file a complaint with the clinic, you may contact the Privacy Director of the clinic. All complaints must be submitted in writing.

You will not be penalized for filing a complaint.

 

OTHER USES OF MEDICAL INFORMATION

 

Other uses and disclosures of protected health information not covered by this notice or the laws that apply to us will be made only with your written permission. If you provide us with an authorization to use or disclose medical information about you, you may revoke that authorization, in writing, at any time. If you revoke your authorization, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the care that we provided to you. If you have any questions about this notice, please contact the RamBam Medical Health Care System Privacy Director.

Centro De Salud Primaria Privacy Office
ATTN: Privacy Director
Centro De Salud Primaria
4801 Suite B.
Hollywood, FL 33024
Office: (954) 927-5905